Frequently Asked Questions

Please reach us at clintonvillenaturalfoods@gmail.com if you cannot find an answer to your question.

This is a vegan store? What does that mean?

Our store is vegan, with the exception of a few mindfully sourced bee products.

For us, veganism is about compassion and nonviolence for all living, sentient beings. It's about the health of humanity, our animal friends, and our beautiful earth.

The Vegan Society provides this definition:

"Veganism is a philosophy and way of living which seeks to exclude—as far as is possible and practicable—all forms of exploitation of, and cruelty to, animals for food, clothing or any other purpose; and by extension, promotes the development and use of animal-free alternatives for the benefit of animals, humans and the environment. In dietary terms it denotes the practice of dispensing with all products derived wholly or partly from animals."

What kind of products do you carry?

Our store is small but it's packed with a wide variety of products! Quality is the most important thing for us. Our entire store is non-GMO, we choose organic whenever possible and work with local and independent vendors who don't cut corners for higher profit margins.

We carry natural grocery essentials like produce, pantry staples (both packaged and in bulk), snacks and drinks. We know there are customers who have dietary sensitivities and we strive to offer something for everyone, including gluten free, soy free, keto, paleo, and of course, dairy and egg free products.

We also carry a wide variety of harder-to-find vegan products such as cheeses and "dairy" products, meat alternatives, unique proteins (such as the very popular Soy Curls and Pumfu), chocolate, snacks of all types, ice cream, protein powders, nutritional yeast, baking ingredients, and more!

One of our biggest draws is our extensive bulk herb section! We now have almost 400 different herbs, spices, teas, salts, peppers, superfood powders, and more.

We carry vitamins and supplements to support a healthy lifestyle. Our staff works to source the highest quality, effective nutritional supplements possible.

We also have a selection of natural body care products, such as toothpaste, soap, skin care, feminine care, and essential oils.

We've been told we are one of the few places in town to find sprouting seeds and supplies!

Lastly, we carry household products such as toilet paper, laundry soap, cleaners, kitchen supplies, bamboo utensils and more.

Please don't hesitate to give us a call about specific products!

I'm looking for a product I can't find anywhere! Do you take special orders?

Yes! If we can order something, we will! Please be advised that it may take several weeks to receive a special order.

I want to order something in large quantities. Can I do that here and is there a discount?

Absolutely! We are happy to order anything by the case or whole bulk bag. We have customers that regularly purchase grains in 25 lb bags, herbs in 1 lb bags, or whole cases of staple such as non-dairy milk. We offer 10% off for buying in bulk.

Can I buy pastured milk or goat milk products here?

No! Our store is entirely plant based so we don't carry milk from animals. We recommend checking out City Folk Farm Shop or Bexley Market for products like this.

Is everything organic?

Organic agriculture is so important to us! We choose organic products whenever possible. Almost all of our fresh produce, bulk grains and beans, and herbs and spices are organic. We generally will make a special label for things that are NOT organic, unlike other stores that will label the organic products.

Many of the products we carry on the shelves are organic as well.

Where do you get your produce from?

We love to buy directly from local farmers! In the summer especially we carry lots of fresh local produce. We also supplement the local items with produce from a Cleveland-based produce distributor.

I'm having a health issue, can you help?

We are not healthcare providers and cannot offer health advice. However, we love to share experiences and resources to support you on your health journey!

Where do you get your herbs from?

Most of our herb and spices we purchase from Frontier Co-op, Starwest Botanicals, and Mountain Rose Herbs. A few are sourced directly from local distributors or small businesses. Sources are generally labeled on the jar.

I'm a local producer, can I stock my products at your store?

We aim to stock lots of local products! Send us an email at clintonvillenaturalfoods@gmail.com or stop in to talk further.

I'm a local business owner and would like to start a wholesale purchasing relationship. Is that something we can establish?

Yes! We love working with local small businesses. Please reach out to us at clintonvillenaturalfoods@gmail.com with what kind of business you are and what kind of products you'd be interested in.